Sources of support for energy advice

Home Energy Advice North East is available to households across the North East to help them reduce their energy bills through installing energy saving home improvement. Their website offers advice and information and links to local installers, grants and funding. All of their support is impartial and delivered by the Energy Savings Trust, with expert advice available over the phone.

Some users will also be eligible to have a visit from an expert advisor, who can create a tailored report and provide support in applying for grants and funding.

The service is funded by the North East Combined Authority, with in-home support delivered by Groundwork NE & Cumbria and Community Action Northumberland.

• For free home advice on energy efficiency, visit https://energyadvicenortheast.co.uk/ or call 0808 175 9345.
• To access an online tool to create a personal energy saving plan, visit https://energyadvicenortheast.co.uk/homewise/
• For a bespoke support service for support in installing insulation, visit https://energyadvicenortheast.co.uk/installation-support-service/
• For households who are struggling to pay energy bills or who’s homes are difficult to heat, visit https://energyadvicenortheast.co.uk/in-home-support/

Find a comprehensive list of organisations providing free energy advice and help to those struggling with fuel poverty here.